Last updated: 29.10.2026
1. Introduction
These terms and conditions, together with the documents referenced herein (“Terms”),
apply to the use of the current website (“Website”) and the related or associated
services (collectively, the “Service”).
You should read these Terms carefully as they contain important information about
your rights and obligations regarding the use of the Website and constitute a binding
legal agreement between you—our customer (the “Customer”)—and us. By using this
Website and/or accessing the Service, whether as a guest or as a registered user with
an account (the “Account”), you agree to be bound by these Terms, together with any
amendments that may be published from time to time. If you do not accept these Terms,
you should refrain from accessing the Service and using the Website.
The Service is owned by Trix Top N.V., a limited liability company registered in
Curaçao under company registration number 654077, with its registered address at
Zuikertuintjeweg Z/N (Zuikertuin Tower), Curaçao (the “Company”), licensed in Curaçao
under license ABDF-505805132-K71 issued by Gaming Services Provider N.V. to
provide online games of chance.
2. General
We reserve the right to make changes and amendments to the Terms (including any
referenced and related documents) at any time. You should periodically visit this
page to review the current Terms and conditions. Amendments are binding and take
immediate effect upon publication on this Website. If you object to any changes,
you must immediately stop using the Service. Your continued use of the Website
after such publication signifies your agreement to be bound by the amended Terms.
Any bets not settled before the amended Terms take effect will be governed by
the previously applicable Terms.
3. Your Obligations
You acknowledge that at all times when accessing the Website and using the Service:
3.1. You are at least 18 years old or the legal age for gambling or gaming activities
under the laws or jurisdiction applicable to you. We reserve the right to request
age verification documents at any time.
3.2. You have the legal capacity to enter into a binding legal agreement with us.
You must not access the Website or use the Service if you lack such capacity.
3.3. You are a resident of a jurisdiction that permits gambling. You are not a
resident of a country where access to online gambling for its residents or any
person within such country is prohibited. You are solely responsible for ensuring
that your use of the Service is lawful.
3.4. You must not use a VPN, proxy, or similar services or devices that mask or
manipulate the identification of your real location.
3.5. You are the authorized user of the payment method you use.
3.6. You must make all payments to us in good faith and must not attempt to reverse any
payment or take any action that could lead to a payment being reversed, cancelled, or
otherwise invalidated.
3.7. When placing bets, you may lose part or all of the money deposited to the
Service under these Terms, and you will be fully responsible for such loss.
3.8. When placing bets, you must not use any information obtained in violation of
applicable laws in the country where you were located at the time of placing the bet.
3.9. You act not on behalf of any other party and not for any commercial purpose,
but solely on your own behalf as a private individual in a personal capacity.
3.10. You must not attempt to manipulate the market or any element within the Service
in bad faith or in a manner that adversely affects the integrity of the Service or us.
3.11. You must act in good faith toward us and the Service at all times and for all
bets placed using the Service.
3.12. You, or where applicable your employees, employers, agents, or family members,
are not registered as an Affiliate in our Affiliate Program.
4. Restricted Use
4.1. You must not use the Service:
4.1.1. If you are under 18 years of age (or under the age of majority as defined by the
laws of the jurisdiction applicable to you), or if you lack legal capacity to enter
into contracts with us under the laws of the jurisdiction applicable to you, or if you
act as an agent or otherwise on behalf of a person under 18 (or under the age of majority
as defined by the laws of the jurisdiction applicable to you);
4.1.2. If you reside in a country where access to online gambling for its residents
or any person in that country is prohibited.
4.1.3. If you are a resident of, or access the Website from, any of the following
countries:
- United States of America and its territories,
- France and its territories,
- The Netherlands and its territories, and the countries constituting the Kingdom of the Netherlands,
including Bonaire, Sint Eustatius, Saba, Aruba, Curaçao, and Sint Maarten,
- Australia and its territories,
- United Kingdom of Great Britain and Northern Ireland,
- Spain,
- Cyprus,
- Austria.
4.1.4. To harvest nicknames, email addresses, and/or other information about other Customers
by any means (e.g., sending spam or other unsolicited emails, or by unauthorized embedding
or linking to the Service);
4.1.5. To disrupt or unduly influence the activity of other Customers or the operation of
the Service as a whole;
4.1.6. To distribute unsolicited commercial advertisements, affiliate links, and other forms
of solicitation that may be removed from the Service without notice;
4.1.7. In any way that, in our reasonable opinion, may be considered an attempt to:
(i) defraud the Service or another Customer using the Service; or (ii) collude with another
Customer using the Service to gain an unfair advantage;
4.1.8. To scrape our odds or infringe our intellectual property rights; or
4.1.9. To engage in any unlawful activity whatsoever.
4.2. You may not sell or transfer your Account to any third party, nor may you purchase a
gaming account from any third party.
4.3. You may not, under any circumstances, transfer funds between gaming accounts.
4.4. We may immediately close your Account upon written notice to you if you use the
Service for unauthorized purposes. In some cases, we may also take legal action against you
for such actions.
4.5. Employees of the Company, its licensees, distributors, affiliates, advertising or
promotion agencies or other agents, media partners, contractors, retailers, and members of
each of their families may NOT use the Service for real money without the prior consent of
the Company’s Director or CEO. If such activity is detected, the accounts will be immediately
closed and all bonuses/winnings voided.
5. Registration
You agree that at all times when using the Service:
5.1. We reserve the right to refuse any registration application at our sole discretion and
without any obligation to provide a specific reason.
5.2. Before using the Service, you must personally complete the registration form, read,
and accept these Terms. To start betting on the Service or to withdraw winnings, we may
require you to become a verified Customer, which includes passing certain checks. You may
be required to provide valid identification and any other documents as needed. This includes,
but is not limited to, photo ID (a copy of your passport, driver’s license, or national ID)
and a recent utility bill showing your name and address as proof of residence. We reserve the
right to suspend betting or limit account options until the required information is received.
This procedure is carried out in accordance with applicable gaming regulations and anti-money
laundering legal requirements. In addition, you will need to fund your account balance on the
Service using the payment methods listed in the payments section of our website.
5.3. You are required to provide accurate contact details, including a valid email address
(the “Registered Email Address”), and to keep this information up to date. You are responsible
for maintaining current contact details on your Account. Failure to do so may result in your
not receiving important account notifications and information from us, including changes to
these Terms. We identify and communicate with our Customers via their Registered Email Address.
It is the Customer’s responsibility to maintain an active and unique email address, provide
us with the correct address, and notify the Company of any changes. Each Customer is fully
responsible for securing their Registered Email Address to prevent its use by third parties.
The Company is not responsible for any losses or damages that may arise from communications
between the Company and the Customer using the Registered Email Address. Any Customer who
does not have an email address available for communication with the Company will have their
account suspended until such an address is provided. We will immediately suspend your Account
upon written notice to you if you intentionally provide false or inaccurate personal data.
We may also take legal action against you and/or contact relevant authorities.
5.4. You are permitted to register only one Account on the Service. Accounts are subject to
immediate closure if it is discovered that you have multiple accounts registered with us.
This includes using representatives, relatives, associates, affiliates, related parties,
and/or third parties acting on your behalf.
5.5. To verify your financial standing and identity, we may ask you to provide additional
personal information, such as your first and last name, or rely on third-party information
providers we deem necessary. If additional personal data is obtained through third-party
sources, we will inform you of the data obtained.
5.6. You must keep your Service password confidential. Provided that the requested account
information has been correctly supplied, we are entitled to assume that bets, deposits, and
withdrawals were made by you. We recommend changing your password regularly and never
disclosing it to third parties. You are responsible for protecting your password, and any
failure to do so is at your own risk and expense. You may log out of the Service at the end
of each session. If you believe your account information is being used by third parties, or
your Account has been compromised, or your password has become known to third parties, you
must notify us immediately. You must also notify us if your Registered Email Address has
been compromised; however, we may require you to provide additional information/documents
to verify your identity. We will immediately suspend your Account upon becoming aware of
such an incident. In the meantime, you are responsible for all activity on your Account,
including third-party access, whether authorized by you or not.
5.7. You must not at any time transmit any content or other information on the Service to
another Customer or any other party by means of screen capture (or similar method), nor
display such information or content in a frame or otherwise in a manner different from how
it would appear if such Customer or third party entered the URL to access the Service in a
browser address bar.
5.8. Upon registration you will be provided with the option to use all currencies available
on the Website. These will be the currencies of your deposits, withdrawals, and placed and
matched bets in the Service under these Terms. Some payment methods are not processed in all
currencies. In such cases, the processing currency will be displayed, along with a conversion
calculator available on the page.
5.9. We are under no obligation to open an account for you, and our registration page on the
Website constitutes an invitation to treat only. It is at our sole discretion whether we
proceed with opening an account for you, and in the event of refusal, we are under no
obligation to provide the reason.
5.10. After receiving your application, we may contact you to request additional information
and/or documents so that we can comply with our regulatory and legal obligations.
5.11. In case of multi-accounting (creating and using multiple accounts by one person), the administration reserves the right to block all associated accounts without prior notice. All bonuses and winnings obtained through duplicate accounts will be voided. Withdrawal of funds from multi accounts is prohibited.
6. Your Account
6.1. Accounts may operate with multiple currencies; in such cases, all account balances and
transactions are displayed in the currency used for the transaction.
6.2. We do not provide credit for the use of the Service.
6.3. We may close or suspend an Account if you fail to comply, or we reasonably believe you
are failing to comply, with these Terms, or to ensure the integrity or fairness of the
Service, or if we have other reasonable grounds. We may not always be able to give prior
notice. If we close or suspend your Account due to your failure to comply with these Terms,
we may void and/or cancel any bets and withhold any money in your account (including the
deposit).
6.4. We reserve the right to close or suspend any Account without prior notice and return
all funds. Existing contractual commitments will be honored.
6.5. We reserve the right to refuse, restrict, void, or limit any bet at any time for any
reason, including any bet perceived as placed fraudulently to circumvent our betting limits
and/or our system rules.
6.6. If any amount is incorrectly credited to your Account, it remains our property. Once we
become aware of the error, we will notify you and the amount will be debited from your
Account.
6.7. If for any reason your Account goes into a negative balance, you owe us the amount of
the debt.
6.8. You must promptly notify us as soon as you become aware of any errors relating to your
Account.
6.9. Remember that betting is intended solely for entertainment and enjoyment, and you should
stop playing as soon as it ceases to be enjoyable. Never place bets you cannot afford to
lose. If you feel you have lost control over your gambling behavior, we offer a self-exclusion
option. Simply send a message to our customer support using your Registered Email Address
requesting SELF-EXCLUSION, and this request will take effect within 24 hours of receipt. In
such cases your Account will be disabled until further notice, and you will not be able to
log in.
6.10. You may not transfer, sell, or pledge your Account to third parties. This prohibition
includes the transfer of any assets of any kind, including but not limited to ownership of
accounts, winnings, deposits, bets, rights, and/or claims in connection with such assets—
legal, commercial, or otherwise. The prohibition also includes, without limitation, encumbrance,
pledge, transfer for use, trading, brokerage, and/or gifting jointly with a trustee or any
other third party, company, natural or legal person, fund, and/or association in any form.
6.11. If you wish to close your Account with us, send an email from your Registered Email
Address to our customer support via the links on the Website.
7. Inactive Accounts
7.1. We charge a fee of €5 (or equivalent in another currency) per calendar month (the
“Inactive Account Fee”) if:
you have not logged into or out of your Account, used the Service, or placed bets in any
section of the Service for twelve or more consecutive months (“Account Activity”);
and your Account has a positive balance.
7.2. You will be notified that we will begin charging the fee in the eleventh month of
inactivity, and you will always have the option to log in and withdraw your funds.
7.3. The Inactive Account Fee will be deducted from your Account monthly to the extent your
Account remains in credit, and only for the period after the initial twelve-month period
during which there is no Account Activity. If the Inactive Account Fee is to be deducted
and your Account balance is less than €5 (or equivalent), the fee will equal the remaining
funds in your Account.
8. Deposits
8.1. All deposits must be made from an account, payment system, or bank card registered in
your name; any deposits made in another currency will be converted at the daily exchange
rate obtained from oanda.com, or at the prevailing exchange rate of our bank or payment
processor, after which your Account will be credited accordingly. Note that some payment
systems may charge additional currency exchange fees, which will be deducted from your
deposit amount.
8.2. Deposit and withdrawal fees and charges may apply and can be found on the Website. In
most cases, we absorb the transaction fees for funding your account at Richtop.org
. You are responsible for any bank fees your bank may charge when depositing
funds with us.
8.3. The Company is not a financial institution and uses third-party electronic payment
processors to process credit and debit card payments; they are not processed directly by us.
If you deposit funds by credit or debit card, your Account will be credited only upon our
receipt of authorization and an approval code from the acquiring bank. If your issuing bank
does not provide such authorization, your Account will not be credited with those funds.
8.4. You agree to fully pay any and all payments and charges due to us or payment providers
in connection with your use of the Service. You also agree not to initiate chargebacks,
declines, cancellations, or otherwise reverse any deposits; in such event, you indemnify us
for any unpaid deposits, including costs incurred by us in collecting your deposit, and you
agree that any winnings from bets placed using such funds will be voided. You acknowledge and
agree that your gaming Account is not a bank account and, therefore, is not guaranteed,
insured, or protected by any deposit-guarantee or bank insurance system or any other similar
insurance system in any jurisdiction, including your local jurisdiction. In addition, the
gaming Account does not accrue interest on any funds held in it.
8.5. If you choose to accept any of our promotional or bonus offers by entering a bonus code
during deposit, you agree to the Bonus Rules and the terms of each specific bonus.
8.6. Funds originating from criminal and/or illegal and/or unauthorized activity must not be
deposited with us.
8.7. If you deposit by credit card, it is recommended that you retain a copy of transaction
records and a copy of these Terms.
8.8. Online gambling may be illegal in the jurisdiction where you are located; in such case,
you are not entitled to use your payment card to fund your account on this site. It is your
responsibility to know the online gambling laws in your country of residence.
9. Withdrawals
9.1. You may withdraw all unused and cleared funds held in your gaming Account by submitting
a withdrawal request in accordance with our withdrawal conditions. The minimum withdrawal
amount per transaction is €10 (or equivalent), except when closing the Account, in which case
you may withdraw the entire balance.
9.2. No withdrawal fee is charged if you have wagered an amount equal to or greater than your
deposit at least once. Otherwise, we reserve the right to charge an 8% fee with a minimum of
€4 (or equivalent in your Account currency) for anti-money-laundering purposes.
9.3. We reserve the right to request photo identification, proof of address, or to perform
additional verification procedures (requesting your selfie, arranging a verification call,
etc.) for identity verification before processing any withdrawals from your Account. We
also reserve the right to perform identity checks at any time during the course of your
relationship with us.
9.4. All withdrawals must be made to the original debit/credit card, bank account, or payment
method used to deposit funds to your Account. We may, at our sole discretion, allow
withdrawals to a payment method different from the one originally used to deposit. This is
always subject to additional security checks.
9.5. If you wish to withdraw funds but your Account is unavailable, inactive, locked, or
closed, please contact our customer support.
9.6. If your balance is at least 10 times the total amount of your deposits, your maximum
monthly withdrawal amount is €5,000 (or equivalent). In all other cases, the maximum monthly
withdrawal amount is €10,000.
9.7. Please note that we cannot guarantee successful processing of withdrawals or refunds if
you breach the Restricted Use Policy set out in Clauses 3.3 and 4.
10. Payment Transactions and Processors
10.1. You are fully responsible for paying all funds owed to us. You must make all payments
to us in good faith and must not attempt to cancel a transaction or take any action that
may result in such transaction being cancelled by a third party in order to avoid legally
incurred liability. You will reimburse us for any chargebacks, declines, or cancellations of
payments made by you, and any losses incurred by us as a result. We also reserve the right
to charge an administrative fee of €50 or equivalent for each chargeback, decline, or
cancellation you initiate.
10.2. We reserve the right to use third-party electronic payment processors and/or acquiring
banks to process your payments, and you agree to be bound by their terms, provided they are
communicated to you and do not conflict with these Terms.
10.3. All transactions made on our Website may be reviewed for the prevention of money
laundering or terrorist financing. Suspicious transactions will be reported to the relevant
authority.
11. Errors
11.1. In the event of an error or malfunction of our system or processes, all bets are deemed
void. You are required to notify us immediately upon becoming aware of any error in the
Service. In the event of communication errors, system errors, or payout errors resulting
from a defect or error in the Service, we shall not be liable to you or any third party for
any direct or indirect costs, expenses, losses, or claims arising from such errors, and we
reserve the right to void any games/bets in question and take any other measures to correct
such errors.
11.2. We use our best efforts to avoid errors in posting bookmaker lines. However, if due to
human error or system issues a bet is accepted at odds that: materially differ from those
available in the general market at the time the bet was placed; or are clearly incorrect
given the probability of the event at the time of placement, we reserve the right to void
that bet or to void any bet placed after the event has started.
11.3. We are entitled to require you to return any overpaid amount and to adjust your Account
to correct the error. An example of such an error may be an incorrect price or an incorrect
entry of the event result. If your Account does not have sufficient funds, we may require
you to pay us the relevant outstanding amount relating to any erroneous bets. Accordingly,
we reserve the right to void, reduce, or delete any pending games, whether they were placed
with funds obtained as a result of an error or not.
12. Game Rules, Refunds and Cancellations
12.1. The winner of an event will be determined on the settlement date of the event, and we
will not recognize disputed or overturned decisions for betting purposes.
12.2. All published results become final after 72 hours; after this period no queries will be
considered. Within 72 hours after results are published, we will only reset/adjust results
due to human error, system error, or errors made by the results source.
12.3. If an event result is cancelled for any reason by the governing body during the payout
period, all monies will be refunded.
12.4. If a draw occurs in a game where a draw option is offered, all win/lose bets on a team
lose. If a draw option is not offered, all bets will be refunded in the event of a draw. If
no draw option is provided, extra time will be considered if it occurred.
12.5. If the result cannot be verified by us (for example, if the broadcast of the event is
interrupted and cannot be verified by another source), at our discretion bets on that event
will be deemed void and refunded.
12.6. Minimum and maximum betting amounts for all events are determined by us and may be
changed without prior written notice. We also reserve the right to adjust limits on an
individual account basis.
12.7. Customers are fully responsible for their account transactions. Once a transaction is
completed, it cannot be changed. We are not responsible for missing or duplicate bets placed
by the customer and will not consider disputes arising from missing or duplicate games.
Customers can review their transactions in the “My Account” section after each session to
ensure all bet requests have been accepted.
12.8. A match is considered valid so long as both teams are the correct teams, regardless of
the league title under which it appears on our Website.
12.9. Start dates and times displayed on the Website for esports matches are indicative only
and are not guaranteed as accurate. If a match is suspended or postponed and not resumed
within 72 hours from the scheduled start time, the match is void and bets are refunded.
Exceptions are “to qualify/win the tournament” bets, which stand regardless of a suspended
or postponed match.
12.10. If an event is published by us with an incorrect date, all bets stand based on the
date announced by the governing body.
12.11. If a team uses stand-ins, the result still stands, as it was the team’s choice to use
stand-ins.
12.12. The Company reserves the right to remove events, markets, and any other products from
the Website.
12.13. A detailed explanation of our sports betting rules is provided on a separate page:
SPORTS BETTING RULES.
13. Communications and Notices
13.1. All communications and notices to be provided under these Terms by you to us must be
sent using the Customer Support form on the Website.
13.2. All communications and notices to be provided under these Terms by us to you, unless
otherwise stated in these Terms, will either be posted on the Website or sent to the
Registered Email Address we hold in our system for the relevant customer. The method of such
communication is at our sole and exclusive discretion.
13.3. All communications and notices under these Terms, by you or by us, must be in writing
in English and must be sent from and received at the Registered Email Address on your
Account.
13.4. In some cases we may contact you by email to offer you information about betting,
unique promotional offers and other information from Richtop.org. You agree to receive such
emails when you accept these Terms during registration on the Website. You may opt out of
promotional emails from us at any time by submitting a request to Customer Support.
14. Events Beyond Our Control
We are not responsible for any failures or delays in providing the Service due to force
majeure events that can reasonably be regarded as beyond our control despite reasonable
precautions, such as: acts of God; trade or labor disputes; power outages; acts, omissions,
or defaults of any government or authority; obstruction or failure of telecommunications
services; or any other delay or failure caused by a third party. In such cases, we reserve
the right to cancel or suspend the provision of the Service without liability.
15. Liability
15.1. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE SHALL NOT COMPENSATE YOU FOR ANY
FORESEEABLE LOSSES OR DAMAGES (WHETHER DIRECT OR INDIRECT) YOU MAY SUFFER IF WE FAIL TO
FULFIL OUR OBLIGATIONS UNDER THESE TERMS, UNLESS WE BREACH ANY DUTIES IMPOSED ON US BY LAW
(INCLUDING WHERE WE CAUSE DEATH OR PERSONAL INJURY BY OUR NEGLIGENCE); IN SUCH CASES WE
SHALL NOT BE LIABLE TO YOU IF SUCH FAILURE IS ATTRIBUTABLE TO: (I) YOUR OWN FAULT; (II) A
THIRD PARTY UNCONNECTED WITH OUR PERFORMANCE OF THESE TERMS (FOR EXAMPLE, ISSUES RELATING
TO THE PERFORMANCE OF COMMUNICATION NETWORKS, CONGESTION, CONNECTIVITY, OR THE OPERATION OF
YOUR COMPUTER EQUIPMENT); OR (III) ANY OTHER EVENTS THAT NEITHER WE NOR OUR SUPPLIERS COULD
HAVE FORESEEN OR PREVENTED EVEN WITH DUE CARE. AS THE SERVICE IS PROVIDED FOR CONSUMER USE
ONLY, WE WILL NOT BE LIABLE FOR ANY BUSINESS LOSSES OF ANY KIND.
15.2. IF WE INCUR LIABILITY FOR ANY EVENT UNDER THESE TERMS, OUR TOTAL AGGREGATE LIABILITY TO
YOU IN OR IN CONNECTION WITH THESE TERMS SHALL NOT EXCEED THE LOWER OF: (A) THE AMOUNT OF
STAKES OR BETS PLACED BY YOU THROUGH YOUR ACCOUNT IN RESPECT OF THE RELEVANT EVENT/BET OR
PRODUCT GIVING RISE TO THE LIABILITY; OR (B) EUR €500 IN AGGREGATE.
15.3. WE STRONGLY RECOMMEND THAT YOU (I) VERIFY THE SUITABILITY AND COMPATIBILITY OF THE
SERVICE WITH YOUR OWN COMPUTER EQUIPMENT BEFORE USE; AND (II) TAKE REASONABLE PRECAUTIONS
TO PROTECT YOURSELF AGAINST MALICIOUS PROGRAMS OR DEVICES, INCLUDING INSTALLING ANTIVIRUS
SOFTWARE.
16. Underage Gambling
16.1. If we suspect, or are notified, that you are currently under 18, or were under 18 (or
under the age of majority as stated in the laws of the jurisdiction applicable to you) when
placing any bets via the Service, your Account will be suspended (locked) to prevent further
betting or withdrawals. We will then conduct an investigation, including whether you placed
bets as an agent for, or on behalf of, a person under 18. If it is established that you:
(a) currently are; (b) were under 18 or the applicable age of majority at the relevant
time; or (c) placed bets as an agent for, or on behalf of, a person under 18 or under the
applicable age of majority:
- all winnings currently in or due to be credited to your Account will be withheld;
- all winnings derived from bets placed via the Service while underage must be repaid to
us on demand (if you do not comply, we will seek to recover all associated costs); and/or
- any funds deposited to your Account that are not winnings will be returned to you OR
retained until you reach 18 at our sole discretion. We reserve the right to deduct
payment processing fees from the amount returned, including deposit fees to your Richtop.org
account that we covered.
16.2. This condition also applies if you are over 18 but place bets in a jurisdiction where a
higher minimum age applies and you are below that legal minimum in that jurisdiction.
16.3. If we suspect you are breaching this clause or attempting to use it fraudulently, we
reserve the right to take any measures necessary to investigate, including informing the
relevant law enforcement authorities.
17. Fraud
We will take criminal and contractual action against any Customer involved in fraud,
dishonesty, or criminal acts. We will withhold payments to any Customer if any such activity
is suspected. The Customer must indemnify and will be liable to pay us on demand for all
costs, charges, or losses incurred by us (including any direct, indirect, or consequential
losses, loss of profits, business losses, and damage to reputation) arising directly or
indirectly from the Customer’s fraud, dishonesty, or criminal acts.
18. Intellectual Property
18.1. Any unauthorized use of our name and logo may result in legal action against you.
18.2. As between you and us, we are the sole owners of the rights to the Service, our
technology, software, and business systems (the “Systems”), as well as our odds. You must
not use your profile for your own commercial gain (e.g., selling your status update to an
advertiser); and in choosing a nickname for your Account, we reserve the right to remove or
reclaim it if we deem it appropriate.
18.3. You may not use our URL, trademarks, trade names and/or trade dress, logos (the
“Marks”), and/or our odds in connection with any product or service that is not ours, in any
manner likely to cause confusion among Customers or the public, or in any manner that
disparages us.
18.4. Except as expressly provided in these Terms, we and our licensors do not grant you any
express or implied rights, licenses, titles, or interests in the Systems or the Marks, and
all such rights, licenses, titles, and interests are expressly reserved by us and our
licensors. You agree not to use any automated or manual devices to monitor or copy web pages
or content within the Service. Any unauthorized use or reproduction may result in legal
action against you.
19. Your License
19.1. Subject to these Terms and your compliance with them, we grant you a non-exclusive,
limited, non-transferable, and non-sublicensable license to access and use the Service
solely for your personal, non-commercial purposes. Our license to you terminates if our
agreement with you under these Terms terminates.
19.2. Except for your own content, you may not under any circumstances modify, publish,
transmit, sell, reproduce, download, post, distribute, perform, display, or create derivative
works from the Service and/or any content on it or software contained therein, unless we
expressly permit this in these Terms or otherwise on the Website. No information or content
on the Service or provided to you in connection with the Service may be altered or modified,
combined with other data, or published in any form, including, for example, database
screening or scraping, or any other activity aimed at collecting, storing, reorganizing, or
manipulating such information or content.
19.3. Any failure on your part to comply with this Clause may also constitute an infringement
of our or third-party intellectual property rights and may expose you to civil and/or
criminal liability.
20. Your Conduct and Security
20.1. For your protection and that of all our Customers, posting any content on the Service,
and any conduct in connection with it and/or the Service, that is in any way unlawful,
inappropriate, or undesirable is strictly prohibited (“Prohibited Conduct”).
20.2. If you engage in Prohibited Conduct, or we determine in our sole discretion that you
have engaged in Prohibited Conduct, your Account and/or your access to or use of the Service
may be terminated immediately without notice. Legal action may be taken against you by
another Customer, other third parties, law enforcement, and/or us in connection with your
participation in Prohibited Conduct.
20.3. Prohibited Conduct includes, but is not limited to, accessing or using the Service to:
promote or disseminate information that you know to be false, misleading, or unlawful; engage
in any illegal activity, such as, without limitation, any activity that promotes or furthers
criminal activity or enterprise, violates the privacy of another Customer or any third party,
or creates or spreads computer viruses; harm minors in any way; transmit or provide any
content that is illegal, harmful, threatening, abusive, or attempts to create or distribute
computer viruses; create Website accounts using automated means or under false or fraudulent
pretenses; impersonate another Customer or any third party; or any other actions that we
reasonably consider contrary to our business principles. The above list of Prohibited Conduct
is not exhaustive and may be changed by us at any time. We reserve the right to investigate
and take any actions we deem appropriate or necessary in the circumstances, including,
without limitation, removing a Customer’s posting(s) from the Service and/or terminating
their Account, and taking any measures against a Customer or third party who directly or
indirectly, or knowingly allows any third party to, directly or indirectly, engage in
Prohibited Conduct, with or without notice to such Customer or third party.
21. Links to Other Websites
The Service may contain links to third-party websites that are not maintained by or affiliated
with us and over which we have no control. Links to such websites are provided solely as a
convenience to Customers and are not in any way reviewed, monitored, or checked by us for
accuracy or completeness. Links to such websites do not imply any endorsement by us and/or
any affiliation with the linked websites, their content, or their owners. We do not control
and are not responsible for their availability, accuracy, completeness, accessibility, or
usefulness. Accordingly, when accessing such websites, we recommend that you exercise normal
precautions when visiting a new website, including reviewing their privacy policy and terms
of use.
22. Complaints
22.1. If you have any questions or concerns regarding these Terms, you must contact our
customer support via the links on the Website and use your Registered Email Address in all
communications with us.
22.2. NOTWITHSTANDING THE FOREGOING, WE DO NOT ACCEPT ANY LIABILITY TO YOU OR ANY THIRD
PARTIES IN CONNECTION WITH OUR RESPONSE TO ANY COMPLAINT WE MAY RECEIVE OR ANY ACTION WE MAY
TAKE IN RELATION TO SUCH COMPLAINT.
22.3. If a Customer is dissatisfied with how a bet has been settled, the Customer must submit
the details of their complaint to our customer support. We will use reasonable efforts to
respond within a few days (and in any event we intend to respond within 28 days of receipt).
22.4. Disputes must be submitted within three (3) days from the date a decision on the
disputed bet was made. After this period, claims will not be honored. The Customer is fully
responsible for the transactions of their Account.
22.5. In the event of a dispute between you and us, our customer support will attempt to
reach an agreed resolution. If our customer support cannot reach an agreed resolution with
you, the matter will be escalated to our management.
22.6. If all efforts to resolve the dispute in the Customer’s best interest prove
unsuccessful, the Customer has the right to lodge a complaint with our licensing authority—
the Gaming Services supervisory authority.
23. Assignment
Neither these Terms nor any rights or obligations hereunder may be assigned by you without
our prior written consent, which will not be unreasonably withheld. We may, without your
consent, assign all or any part of our rights and obligations under these Terms to any third
party provided that such third party is capable of providing a service substantially similar
in quality to the Service, by posting written notice of such assignment on the Service.
24. Severability
If any provision of these Terms is held by a competent authority to be invalid or
unenforceable, the relevant provision shall be modified to ensure its enforceability in
accordance with the intent of the original text to the fullest extent permitted by applicable
law. The validity and enforceability of the remaining provisions of these Terms shall not be
affected.
25. Breach of These Terms
Without prejudice to our other remedies, we may suspend or terminate your Account and refuse
to continue providing the Service to you, in any case without prior notice, if in our
reasonable opinion you breach any material term of these Terms. Notice of any actions taken
will, however, be provided to you promptly.
26. Miscellaneous
26.1. Term. These Terms remain in full force and effect for as long as you have access to
or use the Service, or are a Customer or visitor of the Website. These Terms survive the
termination of your Account for any reason.
26.2. Gender and Number. Words in the singular include the plural and vice versa; words of
the masculine gender include the feminine and neuter and vice versa; and words denoting
persons include individuals, partnerships, associations, trusts, NGOs, and corporations.
26.3. Waiver. No waiver by us—whether by act or otherwise—of any breach or threatened breach
by you of any provision of these Terms shall be effective unless made in writing and signed
by us, and unless otherwise provided in such written waiver, shall be limited to the
specific instance. Our failure at any time to enforce any provision shall not be construed
as a waiver of such provision or the right to enforce it at any other time.
26.4. Acknowledgement. By continuing to use or access the Service thereafter, you acknowledge
that you have read, understood, and agreed to all provisions of these Terms. As a result,
you permanently waive any future objections, claims, demands, or actions contrary to the
content of these Terms.
26.5. Language. In the event of any discrepancy between the English version of these rules
and a version in any other language, the English version shall prevail.
26.6. Governing Law. These Terms are governed by the laws in force in Curaçao.
26.7. Entire Agreement. These Terms constitute the entire agreement between you and us in
relation to your access to and use of the Service and supersede all other prior agreements
and communications, whether oral or written, concerning the subject matter hereof.
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